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Orders & Shipping

Q: Do you ship worldwide?
A: Yes—EU, USA, and worldwide destinations.

Q: When will I receive tracking?
A: You’ll receive a tracking link by email once your order is dispatched. Tracking may take 24–48h to update.

Q: How long does delivery take?
A: Delivery times vary by destination. You can find estimates on our Shipping & Delivery page.

Q: Can my order arrive in multiple packages?
A: Yes, in some cases items may ship separately. You’ll receive tracking updates for each shipment.

Q: Are duties or import taxes included?
A: Depending on your country, duties or import taxes may apply and are handled by local customs.

Returns & Refunds

Q: Can I return my order?
A: Yes. We offer straightforward returns—see our Returns & Refunds page for steps and conditions.

Q: When will I receive my refund?
A: Once your return is approved, refunds are processed back to your original payment method. Timing may vary by provider.

Product & Care

Q: How do I choose between Minimal and Chrono?
A: Minimal is about clean lines and daily wear. Chrono adds function and presence—still refined.

Q: How should I take care of my watch?
A: Avoid hard impacts and extreme heat. Clean with a soft cloth. Check the product page for water resistance details.